Traditional business models are under threat as firms come under pressure from the increasing commodotisation of higher value work on fixed price fees or from the need to cap or reduce hourly rates. The orientation of case and claims management systems towards data capture and document management rather than pro-active lifecycle management prevents firms from understanding their cost of production and how to re-model their businesses.
To master control over your business, you need to move towards a project-driven approach for high-value claims or a process-driven approach for volume work creating a consistent, auditable experience across your portfolio.
Leveraging our deep-expertise across operations and technology, EMRC Partners can help you to;
If you are interested in learning more on driving transformation and competitive differentiation through application development, contact EMRC Partners by clicking here
